ID 75248
Project manager / Change lead / Service designer
Intranet
Change facilitator
Concept Development
Service Design
MS SharePoint
Digital Workplace
M365
Project Manager
Pre-study lead
Change Management
Workshop Facilitator
Requirements Specification
Facilitation
Workshop Facilitation
Internal communications
MS Teams
Modern Workplace
Communication
Content Management Systems (CMS)
Concept Design
User Interviews
Change Projects
Pre-studies
Content Management
Communication management
Ways of Working
WordPress
Procurement
Pre-Studies and Assessments
User Research
Requirement Analysis
Information and Communication Technologies
Channel Strategy
Atlassian Confluence
Document Management
Information management
Knowledge Management
Drupal
Episerver
Google Workspace
Sitecore
Staffbase
Happeo
Location
Uusimaa
Available
15.5.2024
Fee
Negotiable
Experience
21 years
Languages
suomi, englanti, ruotsi
Set as favorite
I can support you in the following:
- Project management -> pushing projects forward
- Facilitating workshops -> building psychologically safe environments to ideate and solve problems, together
- Service design -> bridging the gaps between end-users, business, and developers; pre-studies, user-studies, co-creation workshops, concept planning
- Intranets -> modern SharePoint and MS Teams, collaboration, internal comms, information & knowledge management, digital workplace advisor
- Digital services -> requirements specifications, development roadmaps, product owner
- Facilitating change -> change management, change communications, roll-outs
- Teaching & coaching -> supporting teams and individuals to new ways of working and using digital tools
I have 20 years of working experience of which the last 10 years as a consultant. I've been working with both private and public sector organisations, national and international, ranging from 80 persons to 40 000 in size.
I am open assignments in all sizes: from assisting you to facilitate a single workshop to a one-year long service development project. Do not hesitate to contact me with a low threshold, and let see together how can I help you and your organisation. :)
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Projects completed
Several projects as Independent Consultant, Founder & Owner
10/2018-
Document Management
Intranet
Project Manager
Pre-study Manager
Change Manager
Change Projects
Requirement Analysis
Procurement
Change Management
Pre-studies
Concept Development
Concept Design
Workshop Facilitator
Content Management
User Interviews
Requirement Specifications
Facilitation
Service Design
Information management
Microsoft SharePoint
Communication management
Workshop Facilitation
Internal Communication
Arbetssätt
Knowledge Management
Microsoft Teams
Digital Workplace
Modern Workplace
Information and Communication Technologies
Kanalstrategi
Communication
Microsoft M365
Some highlighted projects:
- Pre-study for intranet renewal; technology & concept scenarios; requirements specification on M365/modern SharePoint; assisting in procurement, Research institution, 06/2022-
- Project manager & advisor, internal digital communications renewal for City of Helsinki, 11/2021-03/2023.
- Information management renewal for unnamed trade union organisation, 03/2020-01/2022.
- Project manager & advisor, internal digital communications renewal for Posti, 05/2020-08/2021.
- Intranet prestudy and requirements specification for SLO / Sonepar Suomi, 02-04/2021.
- Project manager, Intranet project for Purmo Group, 08/2019-03/2020.
- Project manager, Intranet renewal for Åbo Akademi, 03/2019-01/2020.
Several projects as Digital Workplace Strategist, Consultant, Partner
10/2013-9/2018
Servicenow CMS
Intranet
Change Manager
Procurement
Investigation
Concept Development
Concept Design
User Interviews
Service Design
User Research
Microsoft SharePoint
Digital Workplace
Microsoft M365
I enabled the companies and public organizations to design, develop and renew their digital workplace, information management, intranets, and internal communications. My clients typically operated in several countries, in multiple languages, and had versatile company structures, different business segments, and diverse workforces of both blue- and white-collars. I applied co-design methods to help my clients to sort out their findability mess and set roles for their online channels. I analyzed their information flows and processes, identified stakeholders and communication needs, and discovered their essential digital workplace requirements. On this foundation, I facilitated workshops to co-design service concepts that fit both user and strategic needs. Also, I analyzed technology solutions, and documented requirements for the procurement process. I also assisted my clients with roll-outs, user adoption, and change management.
Web Editor / Intranet Manager
5/2013-9/2013
Project manager, concept designer and editor-in-chief for the first joint student portal for leading Finnish University, ~15 000 users.
Product owner of both the student portal and faculty and staff intranet.
Communications Manager
5/2013-7/2013
Responsible for internal and external communications and marketing. Communications team lead. Member of management team. (Study leave substitute)
Communications Officer / Intranet Manager
1/2010-11/2010
Project manager of the implementation project for the first Aalto University faculty and staff intranet.
Communications Officer
3/2009-1/2010
Servicenow CMS
Responsible of internal and external communications and media relations. CMS implementation project. Developing online communications channels and activities.
Project Coordinator
9/2007-3/2009
Leading role for successful eLearning transformation project, with over 10 000 students and 3000 faculty and staff.
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